Refund Policy

Last updated: May 6, 2025

No Refund Policy - All Sales Are Final

X-Store operates a strict no-refund policy for all products and services offered on our platform. Due to the digital nature of our products and services, all sales are final and non-refundable.

Once a digital product has been purchased and delivered, or a service has been activated, we cannot accept returns or process refunds under any circumstances. This policy is in accordance with standard industry practices for digital goods and services.

Digital Products

All digital products including but not limited to:

• CodyChat Addons and Plugins
• Chat Scripts and Software
• WebView App Builder licenses
• Custom Development Projects
• CodyChat Licenses
• Source Codes and Scripts
• Themes and Templates

Are non-refundable once delivered or downloaded.

Services and Subscriptions

All services including but not limited to:

• Chat Hosting Services
• Voice Chat Platform Subscriptions
• Custom Development Services
• Installation and Configuration Services
• Technical Support Packages

Are non-refundable once the service has been activated or work has commenced.

Payment Processing

All payments processed through X-Store are final and non-reversible. This includes payments made via:

• Credit/Debit Cards
• PayPal
• Bank Transfers
• Mobile/Bank Wallets
• Any other payment methods available on our platform

Buyer Responsibility

It is the buyer's responsibility to:

• Review all product descriptions and specifications before purchase
• Ensure compatibility with their existing systems
• Verify system requirements
• Read all documentation and terms
• Contact our support team with any questions before making a purchase

Dispute Resolution

In the event of a payment dispute or chargeback initiated by the buyer, we reserve the right to:

• Terminate the buyer's account immediately
• Revoke access to all purchased products and services
• Ban the buyer from future purchases
• Provide evidence of the purchase and delivery to the payment processor

Questions or Concerns?

If you have any questions about a product or service before making a purchase, please contact our support team. We are here to help you make an informed decision.